Tour de Froth Foundation Online Returns Policy.
RETURNS FOR ITEM PURCHASES.
There may be times when you will need to return an item purchased from us. Our Returns Policy is designed to assist you with your return.
If you wish to return any item(s) you have purchased, you can return the item(s) via post to 61 township drive Burleigh heads Qld 4220 (only) within 14 days from the date of delivery. Postage cost will be refunded by TDFF once we have received the item.
We encourage you to return your parcel via registered or traceable postal services as all returned parcels remain the responsibility of the purchaser until received by TDFF.
Returns Policy Conditions
We will only accept returns for faulty items.
If your item is faulty we will exchange your item, provided:
-You return the item within 14 days (inclusive) from the tracked date of delivery
-You produce your (receipt) when you return the item
-In an unworn, unopened and unused state
If you are not able to comply with these requirements, TDFF reserves the right to refuse an exchange.
WE REGRET THAT
We can not offer refunds on any limited edition item purchases.
We can only offer exchanges on faulty items.
If the item is faulty, we will happily exchange for a new replacement.
To obtain an item exchange please email us at firstname.lastname@example.org with your order details and receipt of purchase.
CANCELLING A REGISTRATION
All registrations are non-refundable, however they are transferrable.
Please notify us if you are transferring.